This document contains all the terms and conditions governing the use of the SpinCity99 platform by members in Malaysia. Please read it carefully before registering or using any of our services. By registering, you agree to all the terms set out herein.
Key Summary
Before reading the full terms, here is a summary of the most important points every SpinCity99 member should understand.
Welcome to SpinCity99. This Terms & Conditions document ("Terms") is a binding agreement between you ("Member" or "User") and SpinCity99 ("Platform", "We", "SpinCity99") governing your use of all services, games, promotions, and features available on the spincity99.click platform. By completing the registration process and clicking "Agree" during sign-up, you confirm that you have read, understood, and agreed to be bound by all Terms set out herein.
SpinCity99 reserves the right to update or amend these Terms at any time without prior notice. Updated Terms take effect immediately upon publication on our platform. Your continued use of SpinCity99 following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review this Terms & Conditions page periodically.
To become a SpinCity99 member, you are required to complete the online registration form by providing accurate, truthful, and up-to-date information. Required details include your full name, an active Malaysian phone number, a valid email address, and any other information requested during the registration process. SpinCity99 reserves the right to request additional identity verification documents — such as a copy of your Malaysian Identity Card, utility bill, or bank statement — for the purpose of account verification (KYC – Know Your Customer).
Providing false, inaccurate or misleading information during registration is a serious breach of these Terms. SpinCity99 reserves the right to suspend or close any account where the user's information is found to be incorrect, and any balance in that account may be confiscated depending on the circumstances of the violation.
SpinCity99 is committed to protecting the privacy and personal data of all our members in accordance with Malaysia's Personal Data Protection Act 2010. Further details on how we collect, store and use your personal data are available in our Privacy Policy. By registering with SpinCity99, you agree to the data processing terms set out in our Privacy Policy.
SpinCity99's services are available only to individuals who meet all of the following eligibility criteria. SpinCity99 does not take proactive responsibility for verifying each user's eligibility — it is the individual's responsibility to confirm they are eligible before registering and using the platform.
SpinCity99 only processes deposits and withdrawals via approved payment methods. All financial transactions must be made using a payment method registered in the member's own name — SpinCity99 does not accept third-party payments on behalf of another member.
SpinCity99 accepts the following payment methods for deposits and withdrawals by Malaysian members:
| Transaction Type | Minimum | Daily Maximum | Processing Time |
|---|---|---|---|
| Deposit (all methods) | RM20 | RM50,000 | Instant – 5 minutes |
| Withdrawal (e-wallet) | RM50 | RM20,000 | 5 – 30 minutes |
| Withdrawal (bank transfer) | RM100 | RM30,000 | 30 minutes – 2 hours |
| Withdrawal (major jackpot winnings) | RM10,000+ | Case-dependent | Up to 72 hours |
The limits above are general guidelines and may vary based on your account verification level, transaction history and SpinCity99's internal policies in effect at the time. Members may request a transaction limit increase through SpinCity99's customer support team by submitting the required verification documents.
SpinCity99 reserves the right to request additional identity verification (KYC) before processing withdrawals, particularly for large amounts or when the system flags suspicious activity. This may include requesting a copy of your Malaysian Identity Card, recent bank statements or other relevant documents. Failure to provide the requested documents may result in the suspension of withdrawal processing.
SpinCity99 offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal members. All SpinCity99 bonuses and promotions are subject to the specific terms stated on the relevant promotions page, as well as the following general terms, which apply to all bonuses unless otherwise stated.
All SpinCity99 bonuses are subject to minimum wagering requirements before the bonus amount or any winnings derived from it can be converted to cash and withdrawn. The specific wagering requirements for each bonus are stated on the relevant promotions page. As a general guide, wagering requirements typically range from 20x to 40x the bonus amount, depending on the type of promotion.
SpinCity99 uses advanced detection systems to identify any attempts at bonus abuse. Activities considered bonus abuse include, but are not limited to: using multiple accounts to claim the same bonus, coordinating with other members to exploit bonus terms, using automated software to meet wagering requirements, and any strategy that is clearly intended to exploit SpinCity99's bonus system. SpinCity99 reserves the right to withdraw any bonus, void related winnings, and close any account found to be involved in bonus abuse.
SpinCity99 offers a wide range of games including slots, Live Casino, Table Games, Sports Betting (covering Malaysian Super League and EPL football, badminton, e-sports and more), lottery and progressive jackpots. Each game category has its own specific rules, available in the relevant game help section. The following general rules apply to all game types on SpinCity99.
The following activities are strictly prohibited on the SpinCity99 platform. Any violation may result in immediate action, including account suspension or closure, forfeiture of balances, and reporting to the relevant authorities where necessary.
SpinCity99 reserves the right to suspend or close any member account at any time, with or without prior notice, where reasonable grounds exist to do so. Circumstances that may result in account suspension or closure include, but are not limited to, a breach of these Terms, suspected fraud, a request from legal authorities, or a request by the member themselves.
You may close your SpinCity99 account at any time by contacting our customer support team. Prior to closure, all outstanding wagering requirements must be fulfilled and any net balance may be requested for withdrawal. SpinCity99 will process the account closure within 5 business days of receiving the request and completing all required checks.
If SpinCity99 closes an account due to a breach of these Terms, SpinCity99 reserves the right to withhold any balance associated with that breach. Accounts closed for technical or administrative reasons unrelated to a member violation will have their remaining balance processed for withdrawal in accordance with standard procedures.
SpinCity99 takes its responsible gaming commitment seriously. We believe that online entertainment should be enjoyed responsibly and within one's means. This section outlines the responsible gaming tools and policies that SpinCity99 provides and enforces.
SpinCity99 also provides a self-assessment tool to help members evaluate whether their gaming habits remain at a healthy level. If you or someone you care about shows signs of problem gambling, we encourage you to contact our support team or seek advice from a qualified mental health professional.
SpinCity99 makes every effort to ensure the platform runs smoothly and that our services meet the highest standards. However, there are certain limitations to SpinCity99's liability that every member should be aware of.
SpinCity99 reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. Where material changes are made, SpinCity99 will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances that require immediate updates.
For any enquiries regarding these Terms & Conditions, you may reach the SpinCity99 customer support team via:
The version of the Terms & Conditions displayed on this page is the current version in effect. Previous versions cease to apply once a new version is published. SpinCity99 recommends that members keep a copy of these Terms for their personal reference.
Online gambling can be addictive. SpinCity99 is an entertainment platform for individuals aged 18 and above only. Never play with money you cannot afford to lose. If you feel that gambling is starting to affect your daily life, finances or relationships, please contact us for support or use the self-management tools available in your account.
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By registering a SpinCity99 account, you agree to the Terms & Conditions stated above. Register for free today and enjoy the best digital entertainment experience in Malaysia alongside over 200,000 of our members.